今天澳門租用MemDB連鎖外幣找換系統的客戶有些問題需要我解決,他向我介紹了一套系統 Team Viewer (http://www.teamviewer.com),我去了解這系統,發覺很好用,是一套替客戶支援的好工具.
之前都有用PC-Anywhere, VNC和Microsoft Remote Destop,但問題是要安裝和要做一些設定,例如Router和Firewall,今次使用的Team Viewer ,我只需要求客戶下載一個執行檔,不用安裝,只要一經執行,告訴我一個ID和密碼,就能讓我遠端控制客戶的電腦,了解和為客戶解決問題.
有了這個系統,以後為客戶支援就更容易了.
But TeamViewer is free for non-commercial, personal use.May be you can try another one call CrossLoop , it claims that it is free for anyone, even for commercial use.ZAC
回覆刪除ZAC : But TeamViewer is free for non-commercial, personal use.May be you can try another one call CrossLoop , it claims that it is free for anyone, even for commercial use.ZAC
回覆刪除Thank you.